Custom Academic Caps from The Robe Shop
RSW/The Robe Shop Worldwide
115 5th Ave South #8 * Kirkland, WA 98033
(Mailing address only - please note that we do not have a retail showroom and our offices are not open to the public.)
Toll-free 1-8-ONLY-ROBES (1-866-597-6237) * Local 425-402-3736
FAX (425) 822-4737 24 hrs
E-MAIL: order@robeshop.com

This form is ONLY for a custom tailored academic cap that will be used in yearly ceremonies. For ordering complete or partial academic regalia see our regalia form. If you want one-time use "Souvenir" quality or rental regalia, please see our Grad Robe form.

This form can be filled in on-line, you just need to choose your submission method. It is a great tool to provide your order details clearly. We've even marked start and stop points for Copy & Paste methods. Please fill each blank that applies, missing details will cause delays.

STEP 1 CHOOSE YOUR METHOD from these 5:


1) Type into the form then use the COPY THIS FORM button and paste into an email (Our preferred method)
2) Type into the form, then use the PRINT THIS FORM button for ordering by phone, attached file or mail (note: emailed attached files can get deleted as suspicious- call if you don't hear from us)
3) COPY the raw form between the start and stop sections using copy and paste, into a word processing program, typing in the answers for attaching to an email or snail-mailing (note: emailed attached files can get deleted as suspicious- call if you don't hear from us)
4) Print out the raw form and fill out by hand for calling, or mailing (along with a check if you don't want to use a bankcard on a mailed order. Please call us to verify price before writing your check)
5) PDF copies of the order can be emailed, but we can work better with the straight text methods above. NO WEB-BASED/GOOGLE DOCUMENTS, please.

Doctoral degree or MFA holder may purchase a velvet tam. Bachelor and Master degrees must wear mortarboards or soft non-velvet square tam

Please note that all Academic caps are made-to-order custom items. Please see DELIVERY TIME below.

START TEXT COPY FOR EMAIL
Note: Using the buttons limits the printing or copying to the actual order form, within the red TEXT COPY notices.

END TEXT COPY FOR EMAIL

STEP 5- Read the terms below and submit your order

SHIPPING CHARGES UPS Ground service to U.S.48:
Please note that the following ship charges apply only to CUSTOM REGALIA. Souvenir or rental regalia is shipped separately under a different rate schedule, itemized on the appropriate order form.

Ground UPS to U.S.48 is $19.95 for 1 cap, AIR delivery is more

TAX Washington residents must add 10.5% tax on full amount including shipping. All other states: Sales tax may be applicable and is added at invoicing. Please submit a State tax-exempt form with your order if appropriate. Note: We cannot remove your sales tax assessment once it has been invoiced

DELIVERY TIME: 6 weeks are required for normal handling of custom regalia, and 8 weeks during graduation season MAR 1-MAY 31. Custom regalia items needed in less time are automatically assessed an expedite Surcharge of 20% of the order total, $20 minimum on orders less than $100. Shipping charges necessary to fulfill your order on time are NOT included in the surcharge. Most orders ship directly from our plant as this saves delivery time, and for this reason invoices are mailed separately after your order arrives.
Foreign orders: We are able and willing to be your source for regalia, but keep in mind that we only provide American styling. Please see Regalia 101 for more foreign order details.

ORDER GUIDELINES:
Thank you for your order! We appreciate your business and look forward to serving you. Thank you also for your cooperation with our order guidelines, which saves us hours of time and allows us to focus on fulfilling your order promptly! Our business success has for over 20 years depended on our ability to meet your deadline. We do it well- please work with us by following these guidelines:

ALL orders must be prepaid, including shipping charges. Orders are not processed until we have BOTH your order AND your payment.

Put it in writing! Verbal order information can be misunderstood. The best way is to submit your order on this (or the appropriate) form. We will contact you to verify. Don't like the web-based form? We can FAX or mail a condensed 1-page form. Just ask!

FAXed orders must have a bankcard number for payment written on this form. Your card information is very secure. We will honor requests for us to call you for your card number, but it will delay your order.

EMAILED FORMS: To email your order, simply copy this order form text (START & END of order text are marked) and paste into a new email message, then proceed to type in your information. FOR PROMPT RESULTS, USE THIS IN YOUR SUBJECT LINE: ***ORDER***ORDER***ORDER*** Please include at least half of your bankcard information, then follow up with a second email for the remaining half (Subject= "[your name] order part 2"), or just send all of it at once, depending on your comfort level. We always call to confirm your order, so if you don't get a response within 1 business day, please contact us to make sure your email was received.

If you want to pay by check or money order, do not email or FAX this form. It will NOT speed up your order as we do not process it until payment is received. A double-shipment or lost order could result. Both the form and your payment must be submitted together. Use a courier service (FedEx, UPS) air letter for RUSH orders.

PHONE ORDER: We can help you best if you have printed out this form and filled in the information, or at least have read it so you know what information we will need. Being prepared before calling will aid enormously with your phone order and save staff time!

Please allow time for your order to be processed before calling about the current status. We understand perfectly your concern that your order is on the way, and are happy to verify that for you. See our policies at About Us

For detailed information on custom regalia, featuring finely tailored custom garments in your choice of fabrics, please see our Regalia 101 page.

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