Grad Goods & More Souvenir and Rental Gowns/Regalia from The Robe Shop
RSW/The Robe Shop Worldwide
115 5th Ave South #8 * Kirkland, WA 98033
(Mailing address for correspondence only. Do not return rentals here!
For children's sizing, please seeKindergradRobe Order Form For an order of non-sized accessories ONLY, like cords and stoles, please use our Grad Accessories Order Form
EASY STEP-BY-STEP ORDERING: Yes, you can call toll-free, email, FAX or mail in your order! (PLUS- we're friendly- we'll help you even if you're allergic to forms- just call!) FAXing? So we can read your FAX- Use a BLACK PEN!
First, please review this webpage- it will help you with our order questions.
This form cannot be filled in on-line, but is a great tool to walk you through your order choices for any submission method explained below. Note that we have marked start and stop points for Copy & Paste methods.
1) Copy the text and paste into an email (Our preferred method), typing in the answers
2) Print out and fill out by hand for referral when calling in the order
3) Paste into a word processing program, typing in the answers for FAXing, attaching to an email or snail mailing (note: emailed attached files can get deleted as suspicious- call if you don't hear from us)
4) Print out and fill out by hand for FAXing or mailing, along with check if you don't want to use a bankcard on a mailed order. (Please call us to verify price before writing your check)
5) PDF copies of the order can be emailed, but we can work better with the straight text methods above.
Most of our products are priced by quantity and lead time, so please contact us for a price quote on your specific needs and enter that information in the Price Quote area below.
For more complete ordering directions, please read our order guidelines at the bottom of this page. Although we are happy to take your order over the phone, we reserve the right to assess a $10 processing fee on extensive or complicated phone orders lacking the preparation of a written order.
Group orders can have each person's garments packed in a name-label bag by using our ALPHAPACK spreadsheet. Complications from individual variations in a group order, especially Faculty regalia, are handled simply this way. Please contact us so we can email it to you.
Back to Cap & Gown Catalog Page
SOUVENIR GRADUATION PACKAGE includes a gown, mortarboard cap, and regular year-dated tassel. Deluxe tassel is available for an extra fee.
GRADUATION RENTAL PACKAGE includes a gown and cap, and for professors, an undated tassel which must be returned. Year-dated tassels for students are kept, not returned, so they must be purchased separately. College level hood rentals are priced separately.
SIZING: Gowns are sized by total height to the top of the head. Plus sizes are available in SOUVENIR robes only. Caps are one-size-fits-all.
STEP 1- Please answer these important questions:
Date item(s) will be worn __________   (Rush orders: ___a.m./ ___p.m.)
Your "Need-by" date __________   (ASAP doesn't count- see "Delivery Time" below)
1) YOUR NAME:
2) Total people on this order: (Use separate form for each color) ________
This order is for ___ Gowns only | ___ Graduation Souvenir Package | ___ Graduating Student Rental cap & gown (see note on tassels, below) | ___ Academic Regalia Rental Package (Skip to question #9) | Other:
STEP 2- Please fill in details for the items you are ordering.
3) Your Fabric: ____ Horizon (shiny) | ____ VIP (flat finish, more$) | ____ Greenweaver | ____ *Rental (U.S. addresses only)- no fabric choice*Please see IMPORTANT NOTE ON RENTAL RETURNS below
4) Please indicate the color:
Souvenir COLORSBlack, Red, White, Royal Blue, Light Blue, Green, Maroon, Navy Blue, Purple, HORIZON/VIP ONLY: Gold, Grey. GREENWEAVER only: Dark Green, Brown.
Rental COLORS– Choose from these 13 Colors (no fabric choice): Black, Red, White, Gold, Royal Blue, Holly Green, Grey, Maroon, Navy Blue, Purple, Brown, Wedgewood (grey-blue), Antique Ivory
5) Tassel Type(s)- Grad package price includes regular dated or undated tassel. Deluxe tassel upgrade is extra. NOTE FOR *RENTALS*: ONLY UNDATED TASSELS ARE PROVIDED ON A RENTAL BASIS. ALL DATED TASSELS MUST BE PURCHASED. Price quote on tassels depends on quantity and type. For photo description, go to Tassels page.
___ Deluxe yeardated($) | ____ Regular yeardated | ____ Deluxe($) | ____ Regular
6) Tassel Color(s) __________________________________________ *Date-drop YEAR __________
Please note that non-standard color orders are assessed a set-up fee of $15 per design. Tassel Color(s)-standard/stocked colors are solid black, red, white, gold and royal blue and combinations of navy/white, red/white, red/white/royal or royal/white. There are many custom colors- just name what you want, being VERY SPECIFIC (ie blue= navy blue, powder blue, royal blue, teal blue??)Up to 3 colors can be combined. For college level, please see notes on tassel color at the bottom of this page.
7) Caps: Our caps are One-size-fits-all, with elastic to adjust up to 24". If a larger size is needed, we offer Extra Large caps, please indicate.________ OSFA Cap Quantity | ________ XL Cap Quantity
Accessories available (Reminder list- For photo description, go to Grad Goods & More Accessories):
Honor Cords- solid or up to 3 colors entwined | Honor Stoles (plain) | Honor Stoles silk-screened "HONOR" | Honor Stoles silk-screened "Class of 20XX" | Set of Officer's Stoles | Tassel Keychains | Class sash w/tassel | Medallions w/gold ribbon: Graduate, Honor, Valedictorian or Salutatorian
8) Additional Accessories Order: If needed- detailed accessory order form
9) GOWNS- sizing for SOUVENIR & RENTAL Gowns.
9) GOWNS- sizing for SOUVENIR & RENTAL Gowns.Please see measuring/sizing information. Note that the numbering is different- rental sizes (the second number after the slash (/) are numbered from 00-5, souvenir is numbered from 40 up to +3. A sizing assessment fee of $5.00 per person will be added if your order does not conform to our size chart. For rentals, order 1 size larger if PLUS sizing is needed.
Quantity Souvenir/Rental Size Height Range:
________ 40/00 .................... up to 4’ 11"
________ 43/ 0 ................ over 4' 11" to 5’ 2"
________ 46/ 1 ................ over 5’ 2" to 5’ 5"
________ 49/ 2 ................ over 5’ 5" to 5’ 8"
________ 52/ 3 ................ over 5’ 8" to 5’ 11"
________ 55/ 4 ................ over 5’ 11" to 6’ 2"
________ 58/ 5 ................ over 6’ 2" to 6’ 5"
The following PLUS sizes apply to SOUVENIR- not available for rental gowns:
________ +1 (Short PLUS) .................... 4'9"-5'2" 160lbs+/5'3"-5'5" 190+
________ +2 (Medium height PLUS) .... 5'6"-5'8" 220lbs+/ 5'9"-5'11" 250+
________ +3 (Tall PLUS) ....................... 6'0"-6'2" 290lbs+/ 6'3"-6'5" 310+
10)College level regalia- additional information needed: (Others SKIP to question #11)*****Special options for Doctoral GOWNS:*****
GOWN Velvet color: Do you want to Upgrade($) to your designated velvet color (from default black) : _____Yes/_____No
If multiple gowns are represented on this order with different gown velvet colors, use this space or a separate sheet to specify the color and size correlation.
Status: ____ Student | ____ Faculty | ____ OtherDegree: ____ Bachelor | ____ Master | ____ Specialist | ____ Doctor | ____ PhD
Professors will receive an UNDATED tassel with a rental. Dated tassels are not available for rent. Note on tassel color: Only doctoral regalia may have gold tassels. Masters tassels can be black or the velvet color. Bachelor's tassels are black.
CAP CHOICE:(mark all that apply) ___ One-size-fits-MOST OR ___ extra-large | ___ Velvet RENTAL TAM (extra$) preferred, includes gold tassel | ____ Black Mortarboard with tassel color: ___ black/ Specify color:Ordering hood ____ Yes | ____ No (SKIP to question #11)
HOOD: University/college (and Satin Colors if you know them) ______________________________________________
HOOD: Field of study and Velvet Color if you know it (see note for Dr gown velvet above) ______________________________________________
11) Price Quote (if applicable):
STEP 3- Please provide your information
12) Phone number (including EXTENSION if applicable)
13) Email address:
14) Name & Physical Ship Address (no PO Boxes!):
15) Name & Mailing address for invoice/receipt (Who is paying for this order?):
16) BANKCARD INFORMATION- (If you are paying by check, leave card info blank and send this form with your payment for all items plus shipping charges.)
VISA/AMEX/MC card number with spaces: __________ | __________ | ___________ | _____________
___CREDIT or ___DEBIT | Expiry date:   _ _ / _ _  |   Security Code:   _ _ _ _ (3 or 4 numbers, REQUIRED)
Please read and sign: I am fully responsible for payment of this order, including any legal/collection fees required if payment is withheld or cancelled. I acknowledge that my prepayment is a rough estimate of charges only and does not guarantee the final invoice price, which will account for any style or vendor changes, order additions, initial estimate adjustments, actual shipping costs, and unforeseen price increases. If paying by credit card, I understand that the card statement will show payment to "RSW Robeshop" and (if appropriate) I have informed the person who pays the statement.
(Signature (FAX) or type name (email) and date:
IF THE CARDHOLDER ZIP CODE and ADDRESS numbers DO NOT MATCH this order billing address, the card will not process successfully. For CARD address verification, we need the correct NUMERICAL data- house/PO box# and zip code- where the statement for this card is mailed. Note: We have a lot of difficulty with corporate cards. We MUST HAVE THE EXACT MAILING ADDRESS FOR THE CARD STATEMENT, not the address for the person ordering.
ZIP:________________House/PO Box NUMBER:____________________
Important if YOU are not the cardholder: we must have direct communication from the cardholder to avoid misunderstandings and/or chargebacks. If someone else is paying for this order (including your organization or corporation), they must sign the statement above, or if this is not possible please provide here the name and direct phone number for the accounting person in charge of paying the credit card bill:
17)Read our terms below and submit your order!***MINIMUM ORDER: If your order is less than $20, your charge is the minimum $20 required for ALL orders + shipping and any applicable tax. During Graduation Season, our minimum is $30. Sorry, no exceptions.***
SHIPPING CHARGES UPS Ground service to U.S.48: (allow up to 2 weeks)
Collegiate hoods count as a separate garment for shipping calculations. Please note that the following ship charges apply only to Souvenir graduation goods. Custom regalia or other kinds of products are shipped separately under a different rate schedule, itemized on the appropriate order form.
Estimated ship cost: (Contact us for product pricing, use link on catalog page)
SHIPPING ESTIMATE- souvenir
Note: Hood are counted as a seperate item for shipping cost totals
1-2 souvenir garments $15.95 (non-doctoral)
1-5 souvenir garments $16.95
6-10 souvenir garments $17.95
11-15 souvenir garments $18.95
16-19 souvenir garments $19.95
20+ souvenir garments is $1.00 each
SHIPPING ESTIMATE- rental
Please note that hoods are seperate items for shipping cost calculation. Orders of less than 20 items are assessed a fee to defray the costs of the pre-paid return label provided for your convenience.
1-2 rental (non-doctoral) garments/hood $19.95 + $8 return label fee
1-2 rental (doctoral/velvet) garments/hood $20.95 + $8 return label fee
3-5 rental garments/hood $21.95 + $7 return label fee
6-9 rental garments/hood $22.95 + $6 return label fee
10-13 rental garments/hood $23.95 + $5 return label fee
14-16 rental garments/hood $24.95 + $3 return label fee
17-19 rental garments/hood $25.95 + $1 return label fee
20+ rental garments is $1.30 each
Note: Hood are counted as a seperate item for shipping cost totals
ACCESSORIES SHIPPING ESTIMATE
$.50 each additional dozen tassels
$3.00 each additional dozen cords
$2.00 each additional 10 stoles/sash
AIR SHIPPING CHARGES EXTRA
Washington residents must add 9.5% tax on full amount including shipping
DELIVERY TIME: Meeting your important deadline is everything. We are experts at handling rush orders! For the best service at the lowest cost, please provide an accurate and specific "need-by" date. Usually this would be one day prior to wearing, to allow for variations in delivery time. Please note that once your order is in process with your chosen target date, the date cannot be changed. Items needed within 3 weeks are priced more per item. Most orders ship directly from our plant as this saves delivery time, and for this reason invoices are mailed separately after your order arrives. Collegiate rental note: Although we make every effort to provide correct hoods for late orders, we cannot guarantee correct hood colors if your rental is ordered less than 2 weeks in advance.
Foreign orders: Please see Order FAQ for delivery details to foreign addresses
IMPORTANT NOTE ON RENTAL RETURNS:
All rental returns go back to the plant, not our West Coast offices, and are expected to be completed within 2 weeks of the wearing. Shipping information and/or return label is included in your rental package.
PROMPT RETURN OF YOUR RENTAL ITEMS IN GOOD CONDITION WILL INSURE THAT YOU ARE NOT LIABLE FOR REPLACEMENT COSTS. Missing or damaged items will be invoiced at the current replacement value ($110 per plain gown, more for academic regalia, as of 2/2013). Rentals not returned within 30 days of wearing require us to track down the unreturned items. Administrative time for this necessitates a $50 MINIMUM RENTAL RETRIEVAL FEE on any rental that is eventually returned late as a result of our notification efforts to find them PLUS rental fees for each month past the weardate the items were unreturned. Your choice to rent from The Robe Shop is an agreement to these terms.
PLEASE MAKE SURE ALL PEOPLE RESPONSIBLE FOR THE RENTAL RETURN ARE MADE AWARE! We find that in larger groups, or with hectic events, sometimes the robes end up in the hands of someone who is not even aware that the robes need to be returned, when, or how. This leads to problems- plan now to make sure the return labels, return boxes and need for prompt return are identified to all people involved.
For full return & cancellation policy info, go to About Grad Goods & More
Thank you for your order! We appreciate your business and look forward to serving you. Thank you also for your cooperation with our order guidelines, which saves us hours of time and allows us to focus on fulfilling your order promptly! Our business success has for over 20 years depended on our ability to meet your deadline. We do it well- please work with us by following these guidelines:
ALL orders must be prepaid, including shipping charges. Orders are not processed until we have BOTH your order AND your payment.
Put it in writing! Verbal order information can be misunderstood. The best way is to submit your order on this (or the appropriate) form. We will contact you to verify. Don't like the web-based form? We can FAX or mail a condensed 1-page form. Just ask!
FAXed orders must have a bankcard number for payment written on this form. Your card information is very secure. We will honor requests for us to call you for your card number, but it will delay your order.
EMAILED FORMS: To email your order, simply copy this order form text (START & END of order text are marked) and paste into a new email message, then proceed to type in your information. FOR PROMPT RESULTS, USE THIS IN YOUR SUBJECT LINE: ***ORDER***ORDER***ORDER*** Please include at least half of your bankcard information, then follow up with a second email for the remaining half (Subject= "[your name] order part 2"), or just send all of it at once, depending on your comfort level. We always call to confirm your order, so if you don't get a response within 1 business day, please contact us to make sure your email was received.
If you want to pay by check or money order, do not email or FAX this form. It will NOT speed up your order as we do not process it until payment is received. A double-shipment or lost order could result. Both the form and your payment must be submitted together. Use a courier service (FedEx, UPS) air letter for RUSH orders.
PHONE ORDER: We can help you best if you have printed out this form and filled in the information, or at least have read it so you know what information we will need. Being prepared before calling will aid enormously with your phone order and save staff time!
SPECIAL TERMS IN GRADUATION SEASON: Any order placed from April 1-June 30 that is needed within 8 weeks is automatically charged a Seasonal Surcharge of 20% of the order total, minimum $20. Shipping charges necessary to fulfill your order on time are NOT included in the surcharge.
GROUP ORDERS: If time permits, we are happy to provide you with individual NCR forms/payment receipt for each student to fill out with sizes. These can be collected, 1 copy kept by the school and 1 copy included with your group order form. Please request the "cap & gown student NCR forms" and tell us how many you will need. A faster method is to use our ALPHAPACK spreadsheet file. You can collect the personal stats any way you wish and enter it into the spreadsheet. We have the appropriate columns for needed info for each person, with sample entries to make your task quick. We are happy to email this to you. With either method when your order arrives, each package is bagged separately and identified by student.
We will let you know if there are any problems fulfilling your order as requested. Each order is verified. You will not be charged for items that are not supplied.
Please allow time for your order to be processed before calling about the current status. We understand perfectly your concern that your order is on the way, and are happy to verify that for you.
For a detailed customer service policy and more information about our company, please see our About Grad Goods & More page, policy section.
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